$80- 120k (base + OTE) + share options, U.S. or Europe-based

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We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Plain helps streamline business-critical support by making it easy to collaborate with your team and to use your own data to speed up your workflow.

We have a fast-growing number of customers that we’re really excited about and we’re just getting started. We want Plain to be awesome for early-stage companies, but we’re particularly excited about the traction we’re seeing with larger companies who are eager for a modern support tool.

Our task now is to find more companies like that and to help them fall in love with Plain. This is where you come in.

What you’ll do

You’re joining a small but mighty GTM team - you will be the first person focused entirely on sales at Plain. This role is perfect for you if you obsess over sales and product and are looking to have a fundamental impact as part of a growing team.

We’re looking for someone who has at least 2-3 years of experience working in sales at an early stage B2B SaaS company and loves helping customers fall in love with a product.

• Work closely with our founders Simon and Matt and Youmna, who looks after our business operations to identify leads and close deals.
• You’ll be in charge of all inbound leads, generating pipeline, and closing deals. You’ll own the deals that you lead end-to-end, including understanding customer pain points, helping them evaluate Plain, and negotiating final price and contract terms.
• Work very cross-functionally. You’ll be expected to be deeply involved in our marketing and our product, work with our engineering team on feature requirements, etc.

This is a great fit if you…

• You’ve worked in sales at an early stage B2B SaaS product before and love seeing the immediate impact that closing a deal makes on the company. Our end users are quite technical, so although it’s not a hard requirement, we’d love to hear from you if you’ve had experience selling a technical early-stage product.
• Feel comfortable taking ownership in ambiguity. Our deals can move very quickly - we work very collaboratively but you should be excited to own deals independently and able to pull in the rest of the team as needed.
• You know how to talk about product in a way that energizes people, technical and non-technical. You love giving product demos, answering questions about roadmap, and coaching teams on how to use Plain as they’re evaluating, etc.
• You are exceptionally detail-oriented and good at time management - no action item or customer request gets lost. You’re able to coordinate communication and relay follow-up asks to the rest of the team to make sure we’re following up consistently.
• Are hungry and scrappy - we don’t have everything figured out yet, and we don’t pretend to. We iterate fast and improve as we go. We want you to be excited to figure things out with us, knowing you’ll have an immediate impact on the company’s growth.