£75k-110k + share options, GMT +/-2, Remote
We are building the support platform for developer tools. Think Linear meets Stripe for support: A pro tool that’s delightful to use right out of the box, and powerful to build with.
Support might seem boring at first, but we think it’s an incredibly interesting problem to work on. Support tools are the very definition of a productivity tool. They’re inherently multiplayer, high volume and collaborative with unique technical demands. Plus, every company that has customers, has customer support - a huge software market.
We’re looking for an experienced designer to help us build the best support tool out there and help us tell its story better on the web. You'll be joining an intentionally small, commercially savvy, and product-centric team. Everyone on our team is technical, commits code, and speaks to customers. We maintain complete internal transparency on almost everything, and are just as driven by building a great product as we are by building a great company.
As a designer at an early-stage startup, you will work across both our product and marketing efforts (and everything else that needs doing, like providing support for our own product to our customers).
You’ll be a senior individual contributor in our small but mighty design discipline, working on everything from early feature ideation, designing and shipping a feature through to building and launching a landing page to announce it to the world. You’ll work closely with the entire team, as well as our customers – in sketches and prototypes, Figma mocks and PRs on Github.
Here are some examples of things we need help with right now.